Refund Policy

Eligibility for a Refund

We offer refunds only under specific conditions listed below:

• Technical Issues If a user faces a persistent technical problem that prevents the tool from working properly, and our support team cannot resolve it.
• Unexpected Downtime If there is an extended service outage that significantly affects your access to the tool.
• Billing Errors If you are charged by mistake due to a system error or unauthorized transaction.

Note Refund requests must be submitted within 30 days of the subscription date.

When Refunds Cannot Be Issued

There are certain situations where the funds cannot be returned. Below are all the rules for the cancellation of refund requests.

• Changed Your Mind: If you decide to stop using the service after purchasing.
• Used the Tool After Request: If you continue to use the tool after submitting your refund request.
• Violation of Terms: If you have used the tool against our terms of service.
• Mid-Cycle Cancellation: If you cancel your subscription after your billing cycle has started. You will still have access until the current period ends.
• Missed the 30-Day Deadline: Refunds are not applicable after 30 days, even if you have not used the service.
• Discounted Plans: Promotional or discounted offers are not eligible for refunds.
• Non-Renewable Plans: These plans are final and cannot be refunded under any condition.

How to Request a Refund

The process of applying for a refund is quite simple. Here are the steps to follow for requesting your money back.

• Send an email to our support team at [email protected]. Be sure to include “Refund Request” in the subject line.
• Mention your account details, transaction info, and the reason for the refund.
• Our support team may contact you to ask for more information if needed.
• The relevant team usually responds within 7 business days.

What Happens Next?

After we review your refund request, we will notify you of the outcome. It could be one of the following two notifications.

• Refund Approved: If the request gets accepted, your payment will be refunded to the original payment method within 7–10 business days.
• Request Denied: If your refund is not approved, we will explain why. Our team will also assist you with any follow-up questions or concerns.

Cancellation Policy

Searchbyimage.org has the right to cancel a user’s subscription under the following conditions.

• You broke the terms of use.
• You misuse the tool in a way that disrupts its intended use.
• You requested cancellation through customer support.
• You damage the reputation or operations of Searchbyimage.org.
• We receive legal complaints or abuse reports about your actions.

Policy Updates

This refund and cancellation policy may be updated at any time without prior notice. By accepting these terms and conditions, you are signing up for the rules. Please review it before buying or renewing any premium plan.

Got Further Queries?

If you have any questions related to this policy or anything else, feel free to contact our team via the Свяжитесь нами page.

Thank you for trusting Searchbyimage.org!